Employee relations handbook 3 how to use the employee relations handbook this handbook is to be used as an aid and guide. Concept, scope and approaches to industrial relations and the laws made by the state to regulate them. Every company knows they need an effective employee relations strategy, but few do much about it and many are not sure how to go about forming a strategy. However, much of this analysis has been quite vague on the precise nature of such change. Though, the approaches of hrm and earlier approaches maybe slightly different but all has the same goals of making the workplace i. Meaning and nature of employee relation and industrial relations. The unitary and pluralist perspectives of employee relations. In particular looks at issues such as developments in employment structure, flexibility and changing patterns of industrial conflict.
Also importance of trade union contribution to effective employee relations. Theoretical perspectives on work and the employment. For instance, trade unions can be effective allies also in aligning individual and organisational interests compared to the unitarist approach to er badigannavar and kelly 2005. A key prerequisite for such an approach is the adoption of a longer time horizon than is normally the case in the management of employee relations.
Oct 21, 2016 theoretical approaches to employment and industrial relations. John w budd, carlson school of management, university of minnesota, 321 19th ave. Essentially, it alludes to the relationship between manager and employee. For the organization to perform better it is important that the employees are comfortable with each other, share a good rapport and work in close coordination. Employee relations strategies have a significant effect on the performance of commercial banks in kenya. Managers, workers, and other staff have a common set of objectives, purposes and interests and, therefore, work in unison towards the. Approaches to industrial relations management study ir. Strategies to improve employee relations for the organization to perform better it is important that the employees are comfortable with each other, share a good rapport and work in close coordination towards a common objective. Psychological approach the problems of ir have their origin in the perceptions of the management, unions and the workers. The major personnel management and industrial relations issue facing employers, unions and employees in the public services during the 1990s is the extent to which these developments are permanent and irreversible and to what extent the changes outlined below are likely to be extended. Human relations wants positive and happy employees.
Good employee relations in an organization results in better employee relationship management and long term performance of the business. While neither of the approaches can be seen as right or wrong these contrasting views will influence the nature of employee relations and the management of human resources. Employee relations, known historically as industrial relations, is concerned with the contractual, emotional, physical and practical relationship between employer and employee. Employee relations has replaced industrial relations as the term for defining the relationship between employers and employees. Different approaches to industrial relations mba knowledge base. The conflicts between labour and management occur because every group negatively perceives the behaviour of the other i. Also importance of trade union contribution to effective employee relations were evaluated. Marxism is essentially a method of social enquiry into the power relationships of society and a way of interpreting social reality. A recent survey of hr managers showed that employee relations issues are.
A comparison of subsisting orthodoxies 265 relations has been to regard it as the study of the rules governing employment, and the ways in which the rules are changed, interpreted and administered. Every company knows they need an effective employee relations. The unitary approach is based on the notion that all the members of the organization viz. Setting the scene learning outcomes by the end of this chapter you should be able to. Approaches to industrial relations definition, approaches the. The human relations approach and the human resource approach also differ in that human relations is more superficial then human resource. A comparison of subsisting orthodoxies 267 descriptive. Approaches to industrial relations definition, approaches. Employer employee relations do not function in a vacuum. There are two approaches of collective bargaining which plays an important role in maintaining the employment relationship. Pdf changing management approaches to employee relations. Some claimed that employee relations has a more strategic role.
A comparison of subsisting orthodoxies, theoretical and methodological approaches to social sciences and knowledge management, asuncion lopezvarela, intechopen, doi. Approaches to industrial relations is a comprehensive field of study, subtle as well as gross, a vast area of interactions, actions. Theoretical approaches to industrial relations, publisher. The conflicts between labour and management occur because every group. Industrial relations refer to the collective relationship between management, employees and government in any organization. We now turn to discussing the theoretical themes starting with the unitary theory. Afterwards, it will prove that three perspectives can be applied to analyze the british employee relations but the pluralist perspective is the most appropriate view for analyzing british employee relations. Employee relations management in ireland has traditionally been associated with a strong collectivist, industrial relations emphasis. Pdf numerous management commentators have suggested that the 1980s have witnessed considerable change in employee relations at establishment level. The three popular approaches to industrial relations are unitary approach, pluralistic approach, and marxist approach. Nov 08, 2010 most important approaches to industrial relations are discussed as follows. There is greater divergence in industrial relations systems as a result of the divergent economic, social, political and cultural. Singh climate for industrial relations, 1968 the employer employee relations system.
Strategy for effective employee relations employee relations, simply defined, is the relationship between employees and employers. Today, employee relations is seen as focusing on both individual and collective relationships in the workplace, with an increasing emphasis on helping line managers establish trustbased relationships with employees. Jun 04, 2019 approaches to industrial relations june 4, 2019 by prachi m leave a comment definition. The trade unions and the management are acting as the main groups that would assist in case of disputes and conflicting interest. Maintaining healthy employee relations in an organization is a prerequisite for organizational success. New developments in the industrial relations and human resource management have. Industrial or employment relations research has played a major, perhaps even predominant influence, in shaping labour law scholarship. Theoretical approaches to employment and industrial relations.
For some, industrial relations is related to class conflict, others perceive it in terms of mutual cooperation and still others understand it in terms of competing interests of various groups. Approaches to industrial relation top 3 approaches. Approaches to industrial relations what is human resource. Industrial relations is that part of human resource management which studies the formal relationship of the workers with the administration and the employers and ensuring a proper mechanism to manage the industrial disputes and conflicts.
Some believed that ir is related to the class conflict while some perceived it in terms of mutual cooperation and still others perceived it in terms of competing interests of various groups. The problem is further aggravated by various factors like the income, level. Strategy for effective employee relations hr affiliates. On the basis of these perceptions, there are four popular approaches to industrial relations.
The hrm approach to employee relations the philosophy of human resource management has been translated into the following pre scriptions that constitute. Maintaining appropriate relationship with its employees goes a long way in keeping them motivated, avoid confrontation with employees, and improve the organizational performance. These are rather the composite result of the attitudes and approaches of employers and employees towards each other. Employee relations generally deal with avoiding and resolving issues concerning individuals which might arise out of or influence the work scenario. The unitary approach is based on the notion that all the members of the. Upon completion, the employee relations practitioner will be able to.
Page 3 employee relations values page 4 best practices in employee relations page 5 accountability page 6 keys to effective management. Strong employee relation depends upon healthy and safe work environment, cent percent involvement and commitment of all employees, incentives for employee motivation, and effective communication. Attempts to evaluate the extent of change in management approaches to employee relations. Theoretical perspectives on work and the employment relationship. Understand sound approaches in providing er services identify ways to develop the trust of supervisors for optimum results. Understand sound approaches in providing er services identify ways to develop the trust of supervisors for optimum results recognize good listening techniques to successfully interact with supervisors determine steps to good communications with supervisors. New approaches to employee voice and participation in. Approaches to industrial relations economics discussion. Significance of the study the study results will enable the management to establish the effects of employee relations strategies on employee. Human resources management and employee relations springerlink. Employer employee relations are an integral part of social relations. Pdf on jan 1, 2004, walther mullerjentsch and others published theorerical approaches to industrial relations find, read and cite all the research you need on researchgate. Pdf theorerical approaches to industrial relations researchgate. Data was collected using selfadministered questionnaires and interviews.
The major personnel management and industrial relations issue facing employers, unions and employees in the public services during the 1990s is the extent to which these developments are permanent and. Hr managers are expected to understand these varying approaches because they provide the. Gain the knowledge, information and tools to manage the employment relationship, with topics on absence management, diversity, gender pay gap reporting, flexible working and employee engagement a positive employee relations climate and high levels of employee. The advances made in the field of science and technology also influence the state of industrial relations. The study of employee relations is the study of interactions, behaviours and outcomes. In this part, it will firstly describe the development process of employee relations in the uk. Today, employee relations is seen as focusing on both individual and. This approach, defined as the recognition by management of the collec. Always refer to your own institutions handbookby laws and policies, uws policy, state and federal law, and contact. Meaning and nature of employee relation and industrial. Also considers the emergence of human resource management hrm approaches in the irish context.
Developing a strong theoretical base for research and practice in industrial relations and human resource management has, to date, remained a largely unfulfilled challenge. The three popular approaches to industrial relations are the unitary approach, pluralistic approach and marxist approach. Attempts to evaluate the extent of change in management approaches to employee relations in the 1980s. Unitary approach, pluralistic approach and marxist approach. The unitary approach to employee relations is a system composed of numerous elements and principles. Employee relations importance and ways of improving.
Strong employee relations are required for high productivity and human satisfaction. Some of the important approaches to industrial relations are. Theoretical perspectives on work and the employment relationship, chapter. Having good relationship with the employees and creating better engagement helps organizations to achieve their long term financial and non financial goals easily. Reference this document for informal and formal employee relations cases. Theoretical approaches to employment and industrial. Data analysis involved statistical computations for averages, percentages, and correlation and regression analysis. The field of labour law grew up alongside that of industrial relations and has generally been closely aligned with it. Approaches to employment relations in singapore academicscope. Wider approaches to industrial relations industrial relations is perceived differently by a different group of behavioral practitioners and theorists. Changing management approaches to employee relations in. It was a particularly nasty incident involving a foreman that triggered tampa electric companys decision to switch to a nonpunitive approach to discipline. John dunlop gave the systems theory of industrial relations in the year 1958. Jul 10, 2018 the companies have been practicing the unitary approach to industrial relations through the use of illegal trade unions and recognizing only one voice in the organization and employee relations.
Module 1 employee relations and the employment relationship 12 edinburgh business school employee relations 1. Singh climate for industrial relations, 1968 the employer employee relations. The class conflict analysis of industrial relations derives its impetus from marxist social thinking and interpretation. But the scope of industrial relations cannot merely be confined to common labourmanagement relations or employer employee relations. Mar 01, 2019 employer employee relations do not function in a vacuum. In the first half of the twentieth century, legal scholars. Approaches to ir the scenario of industrial relations ir is perceived differently by different people. Everything you need to know about the approaches to industrial relations.